General Terms and Conditions
Houe of CBD
Fregateweg 130 Maastricht
6222 NZ Maastricht
– information for consumers on distance contracts and customer information on e-commerce contracts.
Section 1 Scope
For business relations with the customer, the following general terms and conditions in their version valid at the time of ordering apply to orders placed via the Internet shop.
Section 2 Conclusion of the contract
The presentation of our products on our website only includes an invitation to the customer to submit a contract offer. By sending an order, the customer makes an offer within the meaning of Section 145 of the German Civil Code (BGB). The customer will receive a confirmation of receipt of the order by e-mail.
The contract with us is concluded,
a) if we accept the customer's offer within 14 days in writing or in text form. In so far as the date of receipt of the acceptance declaration by the customer is decisive
b) if we send the ordered goods within 14 days. In so far as the date of receipt of the goods with the customer is decisive
Section 3 Delivery, shipping costs, transfer of risk
Delivery shall be made at the shipping costs indicated in each individual case. If the customer is a consumer, we bear the shipping risk in any case, regardless of the shipping method. If the customer is an entrepreneur, all risks and dangers of dispatch are transferred to the customer as soon as the goods have been handed over by us to the contracted logistics partner. The delivery time is 4 to 5 business days.
Section 4 Retention of title
The delivered goods remain our property until the full and final payment of the purchase price.
Section 5 Payments
Only the payment methods displayed to the customer during the ordering process are accepted.
Section 6 Warranty
The warranty is governed by the statutory provisions.
Section 7 Information for consumers in distance contracts and customer information for e-commerce contracts
a) We are not subject to specific and unmentioned codes of conduct.
b) You can detect any input errors when placing your order at the final confirmation before submitting your contract declaration and correct it at any time with the help of the deletion and modification function before sending the order.
c) The essential characteristics of the goods offered by us as well as the validity period of temporary offers can be found in the individual product descriptions within the scope of our website.
d) The language available for the conclusion of the contract is German English.
e) You can make complaints and warranty claims at the address indicated in the provider identification.
f) The contract text is not stored by us and is therefore not accessible to you as a customer after the conclusion of the contract. However, you can print the contract text using your browser's print function and save it to your computer using your browser's "Save" feature.
g) Please refer to the offer for payment, delivery or fulfillment information.
Section 8 Miscellaneous
The law of the Federal Republic of Germany applies to the contractual relationship between us and the customer as well as to the respective terms and conditions. If the customer is a consumer, the legal regulations and rights applicable under the law of the country in which the consumer is habitually resident remain the legal provisions and rights to be applied to protect the consumer, from which no agreement may be granted, unaffected by this agreement. The application of UN Sales Law is excluded.
Section 9 Severability clause
Should individual provisions of this contract not be legally effective in whole or in part or lose their legal validity later, the validity of the remainder of the contract shall not be affected.